Terms & Conditions

Effective Date: 1 August 2023


Welcome to Ilona Slow Life Creations. These Terms and Conditions govern the use of our website and the purchase of products from our online store. By accessing or using our website and placing orders, you agree to comply with these Terms and Conditions. Please read them carefully.

Account Registration

To make a purchase on our website, you have to create an account. You must provide accurate, complete, and up-to-date information during the registration process. It is your responsibility to maintain the confidentiality of your account details and password and to restrict access to your computer or devices. You are responsible for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other security breach. We will not be liable for any losses arising from unauthorized access to your account.

Products and Orders

Product Information

We make every effort to display accurate and up-to-date product information, including descriptions, images, and prices. However, we do not guarantee that the information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information at any time without prior notice.

Order Acceptance

After placing an order, you will receive an order confirmation via email or other means. This confirmation does not constitute acceptance of your order; it is a confirmation that we have received it. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity. In case we cannot fulfill your order, we will notify you and provide a refund if applicable.


All prices displayed on our website are in South Africa Rand (ZAR) and exclude taxes, shipping, and handling fees unless otherwise stated. We reserve the right to change prices at any time without prior notice.


We only accept payment via PayFast, as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method. You authorize us to charge the total order amount, to the selected payment method.


All the products are all downloadable content and will be available to you after your order has been processed. You will find the download links under MY ACCOUNT.


As all the products are downloadable, no refunds are available. The onus is on you to ensure that you purchase the correct product.

Intellectual Property

All content and materials on our website, including but not limited to text, images, logos, and trademarks, are the intellectual property of Hilda Steyn trading as Ilona Slow Life Creations and protected by applicable copyright and trademark laws. You may not use, reproduce, modify, or distribute any content without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Hilda Steyn trading as Ilona Slow Life Creations shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from the use of our website or the purchase of products, including but not limited to loss of profits, data, or goodwill.

Our total liability for any claim related to your use of the website or products purchased shall not exceed the total amount paid by you for the specific product in question.


You agree to indemnify and hold Hilda Steyn trading as Ilona Slow Life Creations and affiliates harmless from any claims, losses, liabilities, expenses, or demands, including legal fees, arising out of your use of our website, violation of these Terms and Conditions, or infringement of any rights of a third party.

Amendments to Terms and Conditions

We may update these Terms and Conditions from time to time. The revised version will be posted on our website, and the effective date will be indicated. Continued use of our website after changes signify your acceptance of the updated Terms and Conditions.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms and Conditions, or your use of our website shall be subject to the exclusive jurisdiction of the courts in Pretoria, South Africa.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@ilonaslowlifecreations.co.za.