Effective Date: 1 August 2023
Introduction
Welcome to Ilona Slow Life Creations. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you visit our website and use our services. By accessing or using this website, you consent to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information
We may collect personally identifiable information from users in various ways, including but not limited to:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
- Any other information voluntarily provided by users
Non-Personal Information
We may also collect non-personally identifiable information when users interact with our website. This information may include:
- Browser type
- Device type
- IP address
- Operating system
- Website usage data (e.g., pages visited, time spent on pages)
Use of Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process transactions and payments
- To personalize user experience and improve our website
- To send periodic emails or newsletters regarding updates, promotions, or other relevant information (users may opt-out of receiving such emails)
- To respond to user inquiries and provide customer support
Cookies and Similar Technologies
We may use cookies, web beacons, and other tracking technologies to collect non-personally identifiable information and improve user experience. Users can adjust their browser settings to refuse cookies; however, some website features may not function properly.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer users’ personal information to third parties without consent, except in the following circumstances:
- To trusted third-party service providers who assist us in operating our website and providing services to users (e.g., payment processing, email delivery)
- To comply with legal requirements, enforce our website policies, or protect our or others’ rights, property, or safety
Data Security
We take reasonable measures to protect users’ personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute data security.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child provided us with personal information, please contact us, and we will promptly remove the information.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version with the new effective date on our website. Continued use of our website after the changes will indicate acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@ilonaslowlifecreations.co.za.